FAQ -

Call us to discuss your treatment options and how we can assist you

What dental treatments are available at Primary Dental?

Each Primary Dental centre offers a range of dental services to patients including routine dental check-ups, tooth cleaning, tooth whitening, fillings, crowns, bridges, implants, porcelain veneers, dentures and emergency dental treatment, including root canal. In addition to these services, many Dentists in the Primary Dental network will offer speciality services including orthodontic and cosmetic treatments, such as invisalign and lumineers.

What types of Whitening systems are available?

There are numerous whitening systems available. Before considering teeth whitening, it is important that your teeth are properly assessed. Your Dentist can then advise you on which whitening system is best for your condition.

How much will a consultation cost?

Our fees are competitive with other practices. The costs incurred will be dependable on the type of treatment you receive. For instance, a check-up may involve a general clean or may require a more detailed clean and scale treatment. You will always receive the highest quality care and service from your Dentist. All of our centres are equipped with the most advanced technology available in the industry today. There are also several payment methods available, including hicaps, for on-site private health rebates.

What should I do in a dental emergency? (Object wedged between teeth)

Try to remove the object with dental floss. Guide the floss in carefully so as not to cut the gums. If unsuccessful, go to a dentist.

What should I do in a dental emergency? (Bitten tongue or lip)

Apply direct pressure to bleeding area with a clean cloth. If swelling is present, apply cold compress. If bleeding doesn’t stop readily or the bite is severe, go to the dentist or hospital.

What should I do in a dental emergency? (Broken tooth)

Try to clean debris from the injured area with warm water. If caused by a blow, place a cold compress on the face next to the injured tooth to minimize swelling. Try to find all the bits that are missing and bring them to the dentist, keeping them moist. Some broken bits can be bonded back onto the teeth almost invisibly. Go to the dentist as soon as practicable.

What should I do in a dental emergency? (Knocked out tooth)

If dirty, rinse tooth in milk holding it by the crown (not roots). If not available use water (few seconds only) or have patient suck it clean, then put the tooth back in the socket. If the tooth cannot be replanted, wrap in Glad Wrap or place it in milk or in the patient’s mouth inside the cheek. Go to a dentist within 30 minutes if you can. Time is critical for successful replanting.

What should I do in a dental emergency? (toothache)

Very persistent toothache is always a sign that you need to see a dentist as soon as possible. In the meantime, you should try to obtain relief by rinsing the mouth with water and trying to clean out debris from any obvious cavities. Use dental floss to remove any food that might be trapped within the cavity (especially between the teeth). If swelling is present, place a cold compress to the outside of the cheek (DO NOT HEAT). Take pain relief if necessary, using pain medicines that you know you are safe with. Remember, no pain relief tablets will work directly on the tooth. They must be swallowed as directed. If placed on the tooth, they can cause more trouble (especially aspirin).

What should I do if I’m scared to go to the dentist?

The best way to overcome your fear is to discuss your concerns with your dentist. Experiences as a child may become distorted by time and reinforced by out-dated media presentation of stereotypes. Much has changed, thanks to technology and education, and dentists are skilled professionals in dealing with patients who are apprehensive about seeking treatment.